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Sprayer Depot Blog

5 Ways To Use Social Media to Maintain Excellent Customer Service

Posted by Sprayer Depot on Fri, Jun 23, 2017

Customers look for product solutions wherever they can find them.  These days, many customers are online, and focusing on that fact has helped Sprayer Depot Customer_Feedback_SD-2.jpgbecome a social media leader in the spray equipment industry. Here are 5 ways we're connecting with customers on social media:

  1. 140 characters may seem like a pittance when it comes to tools, but the quick communication style is a perfect way to reach us about problems big or small on Twitter.  It also allows us to convey important news, share product links or updates about our business.
  2. By seeing product images, customers can easily identify what they need using Instagram.  Visuals are vital!  Plus, customers can post questions and comments. Being responsive allows us answer question and even provide pricing information when our customers are on-the-go.  
  3. Having how-to's and advice online is vital for customer communication.  Our YouTube instructional video library contains useful topics like Repairing a Kappa-40 Diaphragm Pump and Repairing a JD9 Spray Gun O-Ring. Available 24/7 these videos are quick and easy-to-understand, no matter the day or time. Of course, we're always happy to help and are available by phone and Live Chat in addition to our social channels.
  4. With Google+ integrating into Youtube, it's easier than ever to quickly type #sprayequipment, #sprayers or similar hashtags to quickly find a topic thread. 
  5. Using Facebook means more than simply having followers or answering private messages. Customers can now write a review and let others know about their experience with Sprayer Depot. The reviews are not only helpful to Sprayer Depot but potential customers who want an unbiased 3rd party review can gain valuable insight that's useful when choosing a company to purchase from.

    We even have Linked In to help us with all things business.  Suppliers, distributors and any other companies know where to find us.

    Still, it's not about having these platforms. It's about our customers, it's about answering the email, the phones and the chats with the best possible answers we can provide.  The better we can communicate, the better we are doing our jobs.  And the better we do our jobs, the more people we have to help.

Talk to a Knowledgable  Customer Service Technician

Topics: customer service, commercial spray equipment, social media

How Planning For Parts Can Save You Time & Money

Posted by Sprayer Depot on Wed, Jun 21, 2017

It's officially summer, and that means it's the time of year many of us are working at full capacity to maximize the business opportunities of the season.  Jd9C-Repair-Kit.jpgA little planning can go a long way, though. Making sure that equipment is running properly means making sure your equipment is in full operational condition and having spare parts on hand, just in case of a break-down and things don't go according to plan. 

Top 4 Sprayer Parts To Keep In Stock

Keep spare parts on hand for items that commonly wear out. Consider this part of your spray equipment maintenance plan. You will be glad when all it takes is a simple repair to keep your spray equipment up and running. Here are some popular items that top our list of of recommended parts to keep on hand:

  1. Sprayer tips and nozzles
  2. Strainers
  3. Hypro D30 Diaphragm pump repair kit
  4. Spray guns

Since damaged spray tips are often overlooked, and can cost both time and money if not replaced in a time, it's a no-brainer to keep somne extra tips on hand. The same goes for strainers; they are inexpensive and easy to replace.  While it's always a good idea to keep a spray gun repair kit on hand such as the this one for the JD9®-C spray gun which includes a Teflon valve seat, having an extra spray gun at-the-ready ensures you've got a back-up plan. This short instructional video is a great refresher.

Not sure which part or repair kit to use? Ask one of our knowledgeable Customer Service Technicians. Call 800-228 0905 or use the Live Chat feature on our website.

 

Topics: JD9 Spray Gun, JD9 Spray Gun Repair, Hypro D30 Pump, commercial spray equipment

5 Apps That Every Horticulturist Should Download Now

Posted by Sprayer Depot on Fri, Jun 16, 2017

Horticulturists everywhere will benefit from these 5 apps. From help with identifying plants, treating diseases and receiving alerts about local pests, these apps provide useful information on-the-go.

Landscaper's Companion

This extensive plant database alphabetically lists more than 26,000 plants. It also provides specific plant information, such as the sun and water requirements, the time of year the plant blooms and mature plant size. To view a picture of a certain plant, search for it in the large plant database that lists over 21,000 plant photos. This app is simple to use because it allows you to perform searches by entering the plant name or plant type. You can also create your own plant catalog with photos.

Leafsnap

You'll definitely want to take advantage of this mobile app, not just because it's free, but because it utilizes visual recognition software to recognize various kinds of trees. Leafsnap.jpgAll you have to do is take a picture of the tree leaf in question and the app will identify the species for you. In addition, the app has a large image database with pictures of fruits, flowers, seeds, petioles and the bark of each tree.

The Plant Doctor

If you're ever unsure about a certain plant disease, fill out the online form on the app, snap a few photos and send your query to plant pathologist Scot Nelson, who is also the app's developer. After Nelson receives the information, he will reply shortly with an answer and a treatment recommendation.

Bugs and Insects Expanded Edition

Insects can also create havoc with plants and any horticulturist will benefit from having this handy app. With its large database of over 5000 bug images, you'll be able to identify any crawling critter you come across. Another benefit to this is app is that if you're deep in the middle of nowhere, you can still use it because you don't need an internet connection to view the images.

Audubon Wildflowers

This app includes thousands of photos, detailed range maps, in-depth descriptions, state-of-the art search functions and more. Search by color, region, shape and other advanced search options.

These time-saving apps allow horticulturists to perform their jobs more efficiently and timely. Try out one or all of them and you'll wonder how you ever made it without them.

Topics: Spray apps, horticulture, Pest control sprayers

Product Highlight: SHURflo Pumps

Posted by Sprayer Depot on Thu, Jun 15, 2017


SHURFLO® pumps are widely used on professional spray equipment. A leading provider of fluid transfer solutions, SHURFLO® offers a variety of pumps to to fit your needs. Let's take a closer look at some of our most popular models:

SHURFLO® 8000 Series Diaphragm Pumpshurflo.jpg
  • One of the most widely used industrial pumps
  • Delivers 1.8 gpm (6.8 l/min) providing maximum performance in a wide range of spray applications
  • Designed to provide consistent, dependable performance no matter what position you mount them
  • Self-priming, and can maintain pressures up to 150 psi
  • Comes standard with an automatic demand switch and a built-in check valve
  • Like the 2088 series, these can also run dry without damage to the pump

SHURFLO® 2088 Series Diaphragm Pump

Shurflo-2088-series.jpg

 

  • Delivers reliable performance in high flow, moderate pressure applications 
  • Great for heavy duty jobs like agricultural spraying or transfer of vast amounts of fluid
  • Made with chemical-resistant materials so you can reliably pump the fluids you need to without worrying about damage to your equipment
  • Designed for lots of use and are easy to maintain
  • Can be mounted in any position

SHURFLO® SLV Series Diaphragm Pump

Shurflo-slv-diaphragm-pump.jpg

  • Offers tremendous value for low-volume spraying needs
  • Compact size makes it ideal for transportation to off-site jobs 
  • Resistant to chemicals thus preventing corrosion and breakage of essential pump parts

 

You can learn more about these SHURFLO® pumps on our website or talk to one of our customer service technicians by calling 800-228-0905. 

Shop All SHURFLO Pumps

 

 

Topics: Diaphragm pumps, Ag Sprayers, SHURflo pumps

Our Best-Selling Sprayer of All Time

Posted by Sprayer Depot on Fri, Jun 09, 2017

Spring time is typically the beginning of the spraying season for many professional spray applicators, and the time when spray equipment is repaired or replaced in preparation for the busy season. At Sprayer Depot, our sprayer sales have reached an all time high, which means there are more Kings Sprayers in use than ever before. What makes this brand so popular and successful? "Quality and durability are the top two reasons," explains Brandon Grossman, sales manager at Sprayer Depot. Plus, Grossman adds, "There are so many models and sprayer styles, there's a sprayer for just about every spray application." From tall tree spraying to highway weed control, there's a Kings Sprayer to fill the need. This universal appeal has helped make Kings Sprayers one of the most popular sprayer brands on the market. 

Our Best-Selling Sprayer: The Kings Sprayers 100 Gallon Skid Sprayer

Skids are most popular frame type we sell, and the Kings Sprayers 100 Gallon Skid Sprayer (item # KS100P7027) is our top dog. The baseline Kings Sprayers Kings-Sprayers-KS100P7027.jpgSkid Sprayer model (item # KS100P70and its variations are popular with our customers because booms, boomless nozzles as well as longer lengths of hose or electric rewind hose reels can be easily added.

Popular in Landscaping & Other Industries

"This sprayer is a favorite among our lawn and landscape customers. Pest control, root injection, nursery and horticultural customers also use skid sprayers but L&L is tops!  With up to 9.5 gpm and a full pressure range of 0-580 you can spray lawns at low pressure, trees up to 40’ at higher pressure and any application in between!" remarks Grossman.  The Greensmaster JD9 that comes standard with our Kings Sprayers Skid Sprayers is equipped with an adjustable nozzle (3-8 gpm) from the factory.  

What Makes This Sprayer So Great

"For lawn spraying and to create larger droplets, showerhead nozzles are available.  Simply remove the cap and adjustable tip and thread the showerhead onto the barrel, and decrease the pressure on the regulator.  When switching up to spray trees put the adjustable nozzle back on, crank up the pressure and fire away (Up to 40’ vertically, 50’ horizontally!), explains Grossman.

Then adding, "The pressure regulator with color coded gauge allows you to easily adjust the pressure rating depending on the application you are performing.  Another key feature of this sprayer is the jet agitation.  This is controlled by a ball valve on the regulator and shoots back in near the bottom of the tank to keep the chemical from settling.  Flow is very important for agitation (more so than pressure) and this pump will make that liquid in the tank swirl!  With great flow, pressure and the ability to perform multiple applications with one sprayer the KS100P7027 cannot be beat".

The Best Built Sprayer in the U.S.A

Every Kings Sprayer is built from the ground up, using only quality parts and components, like lightweight 6061 aircraft grade aluminum frames. Durable and well-built, Kings Sprayers are made to last. You can learn more about the benefits of 6061 aircraft grade aluminum frame sprayers in this previous blog post

 

Topics: Kings 100 Gallon Skid Sprayer, spot sprayers, Electric Hose Reel

Why Pest Control Companies are Buying More Online

Posted by Sprayer Depot on Tue, Jun 06, 2017

In order for most most businesses to succeed, it's essential they have vendors that can be counted on to provide quick and efficient service. pest-control-.pngThe same is true for pest control companies needing equipment and parts. 

How e-Commerce Makes Businesses More Efficient

There are lots of reasons why B2B  online purchasing has soared in popularity over the last few years, including:

  • It's quick: By bookmarking favorite sites like Sprayerdepot.com, they can be accessed quickly for easy ordering, even on a mobile device.
  • It's convenient: Order online 24/7; no need to wait for a store to open. 
  • It's reliable: With policies like Sprayer Depot's Same Day Shipping Guarantee, it's easier than ever to predict deliveries thus plan accordingly, therefore maximizing productivity and reducing downtime.

Online ordering also makes it simple to keep track of order history and frequently purchased items. According to Forrester Research, by the end of 2017 the number of B2B buyers completing at least half of their work-related purchases online will soar to 56 percent.

After discovering the convenience, speed and ease of ordering online, many pest control companies are taking advantage of e-commerce in a big way. Jason Eicher’s company, Southlake, Texas-based Versacor Enterprises, buys 95 percent of its products online, with the other 5 percent purchased by phone and picked up in person. “We like the convenience, efficiency and accuracy of online purchasing,” Eicher says. 

Fast Shipping

Here at Sprayer Depot, we offer a huge selection of products that many brick and mortar stores don't carry on a regular basis. For instance, the high-efficiency B & G Acc-Spray Handheld Sprayer with its crack and crevice straw, and 4-way tip is available with SAME day shipping on our website.  The Hudson Bak Pak Sprayer, which allows pest management Hudson_NeverPump.pngprofessionals to conveniently spray for 10 hours without having to charge the battery, is ready for shipment as soon as you need it. If a skid sprayer is on your wish list, we offer many models to choose from and even feature a few models in our  Kings Sprayers® QuickShip™ program: these sprayers are in-stock and ship the same day (order must be placed by 12:00 p.m. ET). Read more about our QuickShip program in this previous blog post. 

Visit our website to see how easy shopping for spray equipment online can be. We understand that there are times when you need help figuring out which part you need, or you may have questions about specific equipment. Our customer service technicians are the best in the industry!  Just call 800-228-0905 or use the live chat feature on our website. 

Topics: Skid Sprayer, Kings Sprayers QuickShip Program, fast shipping, Pest control sprayers

These Replacement Parts for John Deere Sprayers Will Save You Big Money

Posted by Sprayer Depot on Fri, Jun 02, 2017

John Deere sprayers are widely used for various applications in the agricultural industry. If you need replacement parts for your John Deere spray equipment, Sprayer Depot has a variety of Hypro parts that can get your operation up and running in no time, plus save you money.

John-Deere-Sprayer.jpg

Pumps

Both hydraulic driven and gear driven Hypro replacement centrifugal pumps are available for John Deere pumps. You can use these pumps to spray a variety of substances including herbicides, insecticides and liquid fertilizers. Easily mount a versatile 9300 Series pump on your tractor to use with the hydraulic system if you want to free up your PTO. The cast iron and stainless steel housing protects the pump from the abrasive chemicals in the herbicides. Gear driven pumps are suitable for a variety of applications and with their cast iron housing, they can hold their own when used with agricultural chemicals. Gear driven Hypro replacements for John Deere pumps can tackle big spraying jobs with ease. 

Nozzle Bodies

Hypro also manufactures wet boom and dry boom nozzle bodies as replacements for John Deere nozzle bodies. Dry boom nozzle bodies are available with DVC, top mounted DVC and no DVC. They're made in three different sizes so you'll be able to select the correct one that fits your sprayer hose. For convenience, these nozzle bodies are also available in single, double or triple style. Wet boom nozzle bodies, which have a high flow rate of 7 gpm at 40 PSI will cover more ground at quicker speeds.

Spray Tips and Nozzles

You can also purchase Hypro replacements for John Deere spray tips and nozzles.  Select from various styles including low-drift, ultra low-drift, high flow, straight stream and extended range.

Boom Components

Hypro replacements for John Deere boom components and accessories include vari-spacing boom clamps, quick fitting adapters and dry boom adapters. You can choose from single or double hose adapters in various sizes.

Shop All Replacement Parts for John Deere Sprayers

 

 

Topics: Hypro, Ag Sprayers, John Deere Replacement Parts

How Our Same Day Shipping Guarantee Can Impact Your Business

Posted by Sprayer Depot on Wed, May 31, 2017

In our fast-paced world, shopping for spray equipment and sprayer parts has never been easier. Long-gone are the days when you had to physically walk into a brick and mortar retailer to find the equipment or part you need. Now, thanks to the experts at Sprayer Depot you can shop online, get expert advice on the phone or via live chat, and even receive SAME DAY shipping on your order. 

Same Day Shipping. Guaranteed! (2).png

Nearly 100,000 Visits This Month

At Sprayer Depot we know that being able to purchase high-quality spray equipment 365 days a year is important to your business. This is why perfecting our online store experience is one of our top priorities. With nearly 100,000 visitors to our website this month alone, Our customer base is no longer just limited to businesses that can drive to our Orlando store front. With our easy-to-navigate website, we are able to service customers from over 20 countries.  Even better? Our top goal is customer satisfaction, which is why we offer a same day shipping guarantee! Orders placed online by 5:00 p.m. (ET)* will ship on the same day. We promise.

We know how important it is to prevent long shipping times, and we strive to reduce the wait and stress that comes with ordering the parts and equipment you need to make sure your business runs smoothly. Delays in the shipping process can have a negative impact on business so we're committed to giving customers what they need in a timely manner, every time. Since we are one of the largest suppliers of professional spray equipment in the United States, we make it our mission to stand out from the crowd. So we've made sure that our shipping policies are extremely unique in the industry.

If your business involves spray application, your equipment needs to run properly at all times. If your equipment breaks down mid-week your business cannot simply pause while you wait days or weeks for a part to arrive. At Sprayer Depot, we understand that fast delivery is essential to our customers' work flow.

How Can Our Same Day Shipping Impact Your Business?

It allows you to plan ahead. Wondering when an order will arrive can be extremely inconvenient, especially when you're trying to maintain a job schedule. We take away the stress of trying to figure out when an order will arrive. By providing you with a tracking number for your order, and giving you a guaranteed same day shipping option, you can keep your eye on exactly when your order will arrive on your doorstep.  

It allows you to maintain efficiency. Minimizing downtime is a priority for all business owners. This is true whether you're in the landscaping, pest control, or even golf course management industries. When you get the spray equipment and sprayer parts you need quickly, it's easy to manage work schedules and maintain efficiency. 

It gives you more earning opportunity. Better planning allows you to reduce dissatisfaction among customers by continuing to scheduling jobs thus reduce expensive service delays. This can have a huge impact on the amount of money you are able to earn in any given pay period. When you are able to deliver a high level of service to your customers based on the assurance that parts and equipment deliveries can be predicted, it's easier to keep your business on track.

Every minute of downtime equals money you aren’t making. Please talk to one of our knowledgeable customer service technicians today to see how you can take advantage of our SAME DAY shipping guarantee. Call 800-228-0905, use the Live Chat feature on our website, or leave a comment in the box below. We want to hear from you!

*View our Same Day Shipping Guarantee policy by clicking here.

Topics: spray equipment, Sprayer Parts, same day shipping, live chat

Why We Wear Red Shirts on Fridays

Posted by Sprayer Depot on Fri, May 26, 2017

Every Friday, the Sprayer Depot team wears red shirts in honor of R.E.D. Shirt Friday. R.E.D is an acronym that stands for "Remember Everyone Deployed", and we proudly wear red in tribute to our troops. Many who wear red shirts on Fridays, do it for a specific person: a friend that's deployed oversees or a family member who is stationed away from home. 

Group Shot 1.jpg

As a grassroots movement, R.E.D Shirt Friday has gained widespread popularity across the nation thanks to military families, and organizations like Sprayer Depot that are determined to ensure that our servicemen and women receive acknowledgment and support. 

A Kick-Off to Memorial Day Weekend

We're kicking off Memorial Day weekend with a special R.E.D Shirt Friday morning meeting. In observance of Memorial Day and those who have died while serving in the U.S. military, our office  will be closed on Monday, May 29th and reopen at 8:00 a.m. (ET) on Tuesday, May 30th.

Join Us on R.E.D. Shirt Fridays

Want to be a part of R.E.D Shirt Friday? Just wear a red shirt every Friday and tell your friends why! You can also submit your R.E.D Friday selfie on our Facebook or Instagram page. Use the hashtag #redshirtfriday!

Topics: Sprayer Depot, red shirt Friday

A Guide to Equipment Management: How to Determine When You Should Buy New or Used, and When You Should Repair

Posted by Sprayer Depot on Tue, May 23, 2017

Landscaper's Corner: Insights and Updates for Landscape Professionals

Contributed by Guest Blogger: Martin McGuane, owner and operator of McGuanes Landscaping and Tree Service, Enfield CT

In the landscaping industry, one of the biggest business expenses is for trucks and equipment; every landscaper wants brand new, shiny trucks and equipment. landscapers corner-2.jpg
While the temptation to buy all new equipment and trucks is there,
it’s important to take a close look at the dollars and sense of buying new or used.

Our First New Truck

I remember when I first started out. Money was tight and our budget was lean. So, we bought a used truck for $6000. In two years, we spent $4800 on repairs before finally replacing it. A few years later, while 'crunching the numbers' one winter, I realized that I was spending $200 per month on each vehicle in repairs. It was at that time that we decided to buy our first new truck.

While 'crunching the numbers' the next winter, we were surprised to realize that we saved a lot of money on our new truck purchase:

  • We saved a fair amount on taxes
  • There were no repair bills
  • Our fuel consumption went down

The bottom line was that the new truck probably only cost us about $100 per month more than continuing to run the old truck. Plus, we had the added benefit of not having any down time and the improved company image a new truck brought us.

That was 25 years ago. But the lesson I learned is timeless...know your numbers!

Purchasing New Equipment

The decision process to purchase equipment is very similar to buying a truck. The first step is to define the need: Do you need to buy a 1,000 gallon sprayer with tall tree capabilities to if your plan is to only spray crab apples and birches? The answer is "no".

It’s important to properly maintain all equipment ; over time the regular maintenance turns in to costly repairs. Once again, it’s important to 'crunch the numbers' and figure out at what point the repairs no longer make sense and when it's time to replace the old equipment with new.

This is sometimes a tough call to make. Kings-Sprayers-Electric-Sprayer.jpgNone of us are immune to the sticker shock of a $10,000 sprayer, but if you spent $2,500 in parts last year to keep a 12 year old sprayer running, it probably makes sense to replace it with a new one.

When buying new equipment such as a sprayer, do your research! Don’t run to the closest brick and mortar shop to buy whatever is in the showroom. Instead, we recommend building relationships with vendors you can trust. For example, we use Sprayer Depot for all spray equipment, including replacement parts for existing equipment like a JD9-C Spray Gun. In our business, time is money and we try our best to eliminate downtime, so we especially like Sprayer Depot’s same day shipping guarantee.

Know Your Needs

A key component to knowing your needs is having a solid business plan in place that identifies both short and long-term goals and determines specific equipment needed to successfully execute the plan. Figure out the true cost of running that all equipment. 

Having a disciplined approach to keeping track of maintenance and repair costs will help you make the right decision when considering whether to repair or replace, and whether to buy new or used.

About the Author:

Martin McGuane is the owner and operator of McGuanes Landscaping and Tree Service Inc, www.mcguanes.com which has been servicing Central Connecticut and Western Massachusetts since 1987. Martin is a 1981 graduate of the University of Connecticut's School of Agriculture. He is a Connecticut licensed arborist and has a Custom Ground Supervisor license in both Connecticut and Massachusetts. He also holds a CT Irrigation License.

 

 

 

 

 

 

 

 

Topics: Spray Equipment Maintenance, JD9-C Spray Gun, Skid Sprayer, Landscaper's Corner, landscaping

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