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Sprayer Depot Blog

Happy Holidays From Sprayer Depot

Posted by Sprayer Depot on Wed, Dec 23, 2015

This time of year marks the slow spray season for many of our customers, but December is traditionally the busiest Holidays-1.jpgmonth of the year for the shipping and delivery industries. All those Christmas presents, holiday cards and gift baskets have to reach their destinations on time. The holidays also mean a short work week and more time off to spend with family. As grateful as we are for this time, we also understand this can quickly become inconvenient if you are in dire need of replacement sprayer parts or need advice from one of our savvy Customer Service Technicians.

We want to make sure you are aware of our business hours during the holidays. So if you plan on placing an order with us, please take note of our special hours. Below is a list of the days we’ll be closed:

Sprayer Depot Holiday Schedule

Christmas Eve December 24, 2015
Christmas Day December 25, 2015
New Year's Day January 1, 2015

Please keep in mind that no matter the day or time of year you can always place an order online. Our team will get your order fulfilled as fast as we can during normal business hours but be advised that we do have to follow UPS’s holiday schedule. Due to their limited delivery/pickup times, your order might take a bit longer to arrive, but rest assure that spray equipment you’ve been thinking about all season long will safely make it’s way to you.

Visit UPS for a full list of their Holiday Schedule

 UPS Holiday Schedule

Christmas Day December 25, 2015*
New Year's Eve December 31, 2015*
New Year's Day January 1, 2015

  * Delivery and pickup of AIR packages only

From all of us at Sprayer Depot, we wish you happy holidays and a happy New Year!

 

Topics: Sprayer Depot, Sprayer Parts, Quickship Sprayers, sprayer equipment, customer service, same day shipping, customer service technician, Holiday Hours, customer base, ups

At Sprayer Depot, Hablamos Español!

Posted by Sprayer Depot on Mon, Dec 14, 2015

We are proud to be able to support the growing Hispanic markets at a local, national and international bigstock-Se-Habla-Espanol-43729798.jpglevel. Our continued growth has increased our customer base in Latin America, the Caribbean and Spain. We also have a growing number of Spanish-speaking customers right here in the United States. We often hear from customers who are bilingual but are more comfortable using Spanish. By offering Spanish-speaking assistance, we try to make sure these customers are provided with the best possible service, in the language with which they are most comfortable. 

We have dedicated Customer Service Technicians who are ready to answer questions in Spanish via phone as well as our live chat on our home page. Simply click on the chat icon in your  preferred language.

chat.jpgIf neither phone or live chat works for you, we also provide an email option. Our Customer Service Technicians are able to respond to any email inquiry, whether in English or Spanish, generally on the same day! Please send all email inquiries to info@sprayerdepot.com and one of our savvy Customer Service Technicians will promptly respond to your inquiry.

If you are local and coming to our retail store, or are in need of a repair, we also have Service Repair Technicians that speak Spanish and can assist you in-person. These options are what set us apart from our competitors, so don't hesitate to ask for a Spanish-speaking representative the next time you contact us.

En Sprayer Depot estámos muy orgullosos de ofrecer servicios en español. Reconocemos la necesidad de servir a la comunidad Hispana tanto en Estados Unidos como alrededor del mundo. Nuestros agentes del servicio al cliente estan disponibles para asistirte en Español ya sea por telefono, chat, correo electronico o en persona. Tenemos más de 40 años de experiencia en la industria. Ofrecemos muchos modelos con distintas capacidades y anchos de trabajo con excelente calidad y rendimiento. Si tiene preguntas, te invitamos a llamarnos, chatear o enviarnos un correo a info@sprayerdepot.com. Estamos para servirte!

Topics: Sprayer Depot, Customer, sprayers, customer service, customer service technician, service, customer base, we speak spanish, contact us, español

Happy Thanksgiving From the Sprayer Depot Team

Posted by Sprayer Depot on Wed, Nov 25, 2015


From cooking the turkey to Black Friday sales, it's easy to get caught up in the holiday frenzy during this time of year.Happy-Thanksgiving-SprayerDepot.jpg

We want to slow down for a few minutes to take the time to tell you how grateful we are. It has been a great year filled with growth and positive changes. Our customer base has increased and so has our manufacturing space. We've expanded our product line and also added new services like our full time repair and service department.

We especially want to thank you, our valued customers, for trusting us with your business and making us one of the leaders in the spray equipment industry. 

Thank you for:

  • Purchasing your sprayer and spray parts through us
  • Participating in our contests and promotions
  • Responding to surveys to help us improve

Please note our special holiday hours.

We will be focusing on some family time this holiday season, and we hope you are too! Our Retail Showroom, Phone Support and Live Chat Support will be closed on Thursday, November 26th through Friday, November 27th. Our website, SprayerDepot.com, is available 24/7 so if you need to place an order please don't hesitate to order online. We’ll be back on Monday, November 30th.

We hope you have a great holiday filled with family, food and good times!

Happy Thanksgiving.

 

 

Topics: Sprayer Depot, Customer, sprayer, customer service, customer service technician, Thank you, Customers, Holiday Hours, Giving Back, Happy Spraying., Growing, Investing for growth, customer base, repair department, thanksgiving

Customer Highlight Contest: Win a $50 Visa Gift Card and Be Featured on Our Blog

Posted by Sprayer Depot on Mon, Oct 12, 2015

Let’s face it, everyone loves getting something for free. So, who is ready to win a FREE $50 VISA gift card? If you are, we are excited to share our Customer Highlight Contest where THREE of our customers will not only win a free $50 Visa gift card but will also be featured on our blog! If you are wondering why would you want to be featured, the answer is simple: it is a great opportunity to create more FREE awareness for your business.

We want to reward our loyal customers by highlighting YOU, who have helped us become the industry source for spray equipment. 

Want to know how to enter for a chance to win? Simply follow these steps:

1. Take a picture of your sprayer or any spray equipment (including parts and accessories) purchased or repaired through Sprayer Depot.


2. Share it with us! There are three ways you can do this. You can head to our Facebook page and upload it using the contest form. You can also upload it to any of our social media channels and tag us using hashtag #EatSprayLove or if social media is not your cup of tea, simply email it directly to marketing@sprayerdepot.com

Yes, it really is that easy! Contest ends Friday, October 16th and winners will be announced and notified on Monday, October 19th. We understand time is a commodity and we want to make sure this is a smooth process so we will also email you 5 questions that you can reply to at your convenience. Your answers will be used on our Customer Highlight blog series which will run through the end of the year. The $50 Visa gift card will be sent through regular postal service after we receive your email confirmation. Read more about the rules and restrictions here

Ready to enter? Get creative and don't be shy, we want to see your spray equipment shine.

Good luck! 

Enter to Win

SprayerDepot_Contest_CustomerHighlight

Topics: Kings Sprayer, Hoses, Hose Reel, spray equipment, Spray Guns, Sprayer Depot, sprayer, Customers, spraying, nozzles, customer base, giveaway, contest

Sprayer Depot's Customer Base: A Heat Map View

Posted by Sprayer Depot on Wed, Aug 26, 2015

We've said it before and we'll say it again: our customers are our number one asset. Exceeding customers' expectations with our products and services is our number one goal. So far, in 2015, there have been many exciting changes here at Sprayer Depot, all to meet increased demand. Business is growing and our customer base is growing with it. Although we are headquartered in sunny Orlando, Florida, our market share is global and we work hard at maintaining our competitive edge. 

Our customer base ranges from large multi-national companies to medium and small-sized businesses. We serve 6 major industries: lawn and landscape, pest control, golf and recreation, agriculture, arboriculture and horticulture. Our customers extend to more than 20 countries and we're adding to that on a regular basis. 

Take a look at the heat map below to see some of the countries we're proud to include in our customer base: 

SDcustomermap

 Now let's take a closer look at some of our customers right here in the USA:

UsamapSD

Yes, that's a lot of cities across the nation! From the East Coast to the West Coast, North to South there are many customers who rely on Sprayer Depot for all their spray equipment needs

The heat map below shows that the vast majority of our customers are located in Florida, Texas and California. However, all the way up in Alaska down to Hawaii, across the country to Puerto Rico and the Virgin Islands, we service customers in all 50 States and territories.

Heatmap

Now that we've shared an overview of our customers' locations, don't hesitate to place an order and become part of our growing customer base. Whether you are located right around the neighborhood, across the country or even across the world, you can trust our quality products, knowledgeable Customer Service Technicians, and fast shipping.

Your order may even qualify for same-day shipping! Just place your order by 3:30 p.m. (EST) and it will ship out the same day. Guaranteed. We also offer a variety of shipping options to meet your needs such as UPS Next Day Air®, UPS 2nd Day Air® and UPS Ground.

Shop Now

 


 

Topics: spray equipment, Sprayer Depot, customer service, Customers, Shipping, expansion, customer base, heat map

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