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Sprayer Depot Blog

Meet The Team:  Sabrina Amendola, Executive Assistant, HR Manager

Posted by Sprayer Depot on Fri, Dec 15, 2017

Sabrina Amendola is the Executive Assistant and HR Manager at Sprayer Depot. She's responsible for a wide variety of information management and administrative support for the company. This includes working with accounting, the Leadership Team and other departments.  In addition, Sabrina oversees all HR tasks including benefits management and onboarding new employees. 

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Topics: Spray Equipment Maintenance, customer service, Meet the Team

Stop Guessing How to do it Yourself! Ask Our Experts For Professional Advice

Posted by Sprayer Depot on Wed, Dec 06, 2017

As a business professional you have many options on 
where to go to buy equipment for your company.  A quick google search will provide you with a list of links to order parts online, and you can be on your way…however, then you are also on your own.

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Topics: spray equipment, customer service

Here’s What People Are Really Saying About Sprayer Depot

Posted by Sprayer Depot on Tue, Oct 24, 2017

As the leading supplier of sprayers, spray equipment and accessories in North America, our reputation means a lot to us. We are committed to providing not only the best products and the best prices in the industry, but also the best service to all of our valued customers. Every single customer we serve is important to us which is why we analyze their feedback and access their overall experience with our company. 

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Topics: Sprayer Depot, customer service, Net Promoter Score, commercial spray equipment

Social Media Connects Us to Our Customers

Posted by Sprayer Depot on Wed, Aug 09, 2017

These days, many professional spray applicators seek information online. That's why at Sprayer Depot, we maintain a strong commitment to our social media channels. Being responsive allows us to connect with our customers and provide them with information where and when they need it.  

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Topics: Sprayer Parts, customer service, customer service technician, social media, sprayequpment

Core Values are Front-and-Center at Sprayer Depot

Posted by Sprayer Depot on Wed, Jul 26, 2017

Sprayer Depot is committed to not only quality spray equipment products, but quality customer service. We remain dedicated to a set of core values that inspires everything we do.
The satisfaction of our customers matters to us. We realize that hard-working people want reliability and care from those they do business with so we've instituted core values that are the very foundation of all that we believe in:

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Topics: Spray Equipment Maintenance, customer service

5 Ways To Use Social Media to Maintain Excellent Customer Service

Posted by Sprayer Depot on Fri, Jun 23, 2017

Customers look for product solutions wherever they can find them.  These days, many customers are online, and focusing on that fact has helped Sprayer Depot become a social media leader in the spray equipment industry. Here are 5 ways we're connecting with customers on social media:

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Topics: customer service, commercial spray equipment, social media

Live Chat? Yes, Please.

Posted by Sprayer Depot on Fri, Mar 10, 2017

When you are buying spray equipment, you don't want to call a company to get a question answered, only to have to leave a message, then just wait and wait and wait until someone gets back to you on what device would be best to use. Here at Sprayer Depot, we understand what it means to provide exceptional customer service and we work hard to make sure our customers get it from us. We also know that when you are in the midst of making equipment-purchasing decisions, you don't want to have to spend a ton of time figuring out how to get ahold of someone in the first place.

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Topics: Hypro, customer service, Teejet, live chat

Why More than 6,000 Fans Follow Us on Social Media

Posted by Sprayer Depot on Fri, Feb 10, 2017

Here at Sprayer Depot, our mission statement says it all: “To WOW people by exceeding expectations,” and our use of social media reflects this philosophy. We’ve gone from a handful of "fans" to more than 6,000 followers across all of our social channels. In this post, we'll take a look at which platforms we use and what that means for our customers.

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Topics: spray equipment, customer service, social media

Real People. Real Reviews.

Posted by Sprayer Depot on Mon, Dec 12, 2016

Customer satisfaction is one of our top priorities, and we strive to "WOW" people by exceeding expectations. Customer feedback is so important to usbecause it provides insights that can help us improve our product offerings, pricing, and the overall customer experience. We credit our high customer satisfaction to our diligent attention to customer feedback.

We treat all of our customers fairly and with the utmost respect. Whether they purchased a complete sprayer unit or a single spray tip, customer satisfaction is one of our main goals.

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Topics: sprayers, spray tips, customer service, Reviews

5 Fun Thanksgiving Facts That Will Surprise You

Posted by Sprayer Depot on Mon, Nov 21, 2016

This time of year can get a little busy, and sometimes downright hectic. So let's take a break from the stressful stuff and kickoff Thanksgiving week with some fun Thanksgiving facts. 

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Topics: customer service, thanksgiving

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