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Sprayer Depot Blog

How Our Same Day Shipping Guarantee Can Impact Your Business

Posted by Sprayer Depot on Wed, May 31, 2017

In our fast-paced world, shopping for spray equipment and sprayer parts has never been easier. Long-gone are the days when you had to physically walk into a brick and mortar retailer to find the equipment or part you need. Now, thanks to the experts at Sprayer Depot you can shop online, get expert advice on the phone or via live chat, and even receive SAME DAY shipping on your order. 

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Nearly 100,000 Visits This Month

At Sprayer Depot we know that being able to purchase high-quality spray equipment 365 days a year is important to your business. This is why perfecting our online store experience is one of our top priorities. With nearly 100,000 visitors to our website this month alone, Our customer base is no longer just limited to businesses that can drive to our Orlando store front. With our easy-to-navigate website, we are able to service customers from over 20 countries.  Even better? Our top goal is customer satisfaction, which is why we offer a same day shipping guarantee! Orders placed online by 5:00 p.m. (ET)* will ship on the same day. We promise.

We know how important it is to prevent long shipping times, and we strive to reduce the wait and stress that comes with ordering the parts and equipment you need to make sure your business runs smoothly. Delays in the shipping process can have a negative impact on business so we're committed to giving customers what they need in a timely manner, every time. Since we are one of the largest suppliers of professional spray equipment in the United States, we make it our mission to stand out from the crowd. So we've made sure that our shipping policies are extremely unique in the industry.

If your business involves spray application, your equipment needs to run properly at all times. If your equipment breaks down mid-week your business cannot simply pause while you wait days or weeks for a part to arrive. At Sprayer Depot, we understand that fast delivery is essential to our customers' work flow.

How Can Our Same Day Shipping Impact Your Business?

It allows you to plan ahead. Wondering when an order will arrive can be extremely inconvenient, especially when you're trying to maintain a job schedule. We take away the stress of trying to figure out when an order will arrive. By providing you with a tracking number for your order, and giving you a guaranteed same day shipping option, you can keep your eye on exactly when your order will arrive on your doorstep.  

It allows you to maintain efficiency. Minimizing downtime is a priority for all business owners. This is true whether you're in the landscaping, pest control, or even golf course management industries. When you get the spray equipment and sprayer parts you need quickly, it's easy to manage work schedules and maintain efficiency. 

It gives you more earning opportunity. Better planning allows you to reduce dissatisfaction among customers by continuing to scheduling jobs thus reduce expensive service delays. This can have a huge impact on the amount of money you are able to earn in any given pay period. When you are able to deliver a high level of service to your customers based on the assurance that parts and equipment deliveries can be predicted, it's easier to keep your business on track.

Every minute of downtime equals money you aren’t making. Please talk to one of our knowledgeable customer service technicians today to see how you can take advantage of our SAME DAY shipping guarantee. Call 800-228-0905, use the Live Chat feature on our website, or leave a comment in the box below. We want to hear from you!

*View our Same Day Shipping Guarantee policy by clicking here.

Topics: spray equipment, Sprayer Parts, same day shipping, live chat

Live Chat? Yes, Please.

Posted by Sprayer Depot on Fri, Mar 10, 2017

When you are buying spray equipment, you don't want to call a chat.jpgcompany to get a question answered, only to have to leave a message, then just wait and wait and wait until someone gets back to you on what device would be best to use. Here at Sprayer Depot, we understand what it means to provide exceptional customer service and we work hard to make sure our customers get it from us. We also know that when you are in the midst of making equipment-purchasing decisions, you don't want to have to spend a ton of time figuring out how to get ahold of someone in the first place.

Live Chat is Real-Time

This is why we have a Live Chat option on the Sprayer Depot website. This allows customers who have questions about a product to use their computer or phone keyboard to get real-time support from one of our knowledgeable customer service technicians. No waiting for a return email or getting put on “hold”. This quick and easy communication option is available during our normal business hours.

Customers using the Live Chat feature can simultaneously browse thousands of spray equipment products on on our website from brands like Hypro, Teejet, Kings Sprayers, Comet, CDS-John Blue and more. Browsing social media channels throughout the day?  Our customer service is equally as responsive on our social pages. Contact us via our Facebook, Twitter or Instagram page and we'll respond promptly.

Ask Us Anything

This means that if you've hit Facebook to ask your friends for some product advice, you can ask our experts while you're at it. We want you to feel taken care of no matter the reason for your question. By offering so many ways for customers to get ahold of us, and committing to respond at "lightening speed", we're striving to provide the highest level of customer service in the spray equipment industry. 

Comment in the box below if you've used our Live Chat feature.

Topics: Hypro, customer service, Teejet, live chat

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