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Sprayer Depot Blog

Sprayer Depot 2016: A Look at the Top 3 Highlights

Posted by Sprayer Depot on Wed, Dec 21, 2016

Goodbye, 2016. It's been a booming year for us here at Sprayer Depot. With strong growth and even some new additions to our team, here's a look back at three of theSprayer Depot 2016.png year's biggest pinnacles, and a peek at what's ahead for 2017. 

Economy Shipping

Fast shipping is a hallmark of Sprayer Depot's commitment to "WOW" people by exceeding expectations, and is often described as one of the things that distinguishes us from other spray equipment companies. To further improve the shipping choices available to our customers, we added an economy shipping option in October, 2016 available anywhere in the U.S., including Alaska, Hawaii, PR and Guam. Any order with a total weight of less than one pound qualifies for this shipping method. An added bonus? This service is available for Saturday delivery and can ship to a P.O. box!

Read more about our shipping options in this previous blog post.  

New 5:00 p.m. (ET) Cutoff Time for SAME DAY Shipping Guarantee

Ah-May-Zing. You can now plan your order by 5:00 p.m. (ET) and it'll shipSame Day Shipping. Guaranteed! (2).png
the very same day. We even guarantee it, or the shipping is on us! Some exclusions may apply so be sure to check out the Policies page on our website for more information. 

We moved the cutoff time from 3:30 p.m. to 5:00 p.m. (ET) to better help our customers reduce downtime and increase productivity. We understand that oftentimes replacement parts and equipment orders are placed in the afternoons, and with customers all over the U.S. and Canada, it's easier now more than ever to ensure meet a 5:00 p.m. cutoff time for SAME DAY shipping.

We're Growing!

2016 has been a busy year at Sprayer Depot, and we've added more employees and expanded our training programs to meet the demand. New roles in our organizational chart include a Director of Operations, a Customer Service Technician, and a Warehouse Manager. Our team is the most knowledgeable in the industry, and we're proud of the rigorous training program we provide to our employees. These positions support our 2016 goal to provide an improved production and shipping schedule.  Sprayer Depot Goals.jpg

What's Ahead in 2017

We've got some exciting things in store for 2017! We've set  some some pretty big goals for the upcoming year and we'll be talking about them here in the weeks ahead. Stay tuned for future announcements about approaching improvements to our website to make online shopping for spray equipment easier than ever.

 

 

 

 

Topics: spray equipment, Shipping

You Asked for It - You've Got It. USPS Shipping Is Here!

Posted by Sprayer Depot on Wed, Oct 05, 2016

Now Offering Economy Shipping

Chances are, if you've ever shopped with us, you've participated in one of our surveys.
We conduct regularly scheduled surveys in order to find ongoing ways to improve our customers' experiences. We're proud of the fact that we make it a point to read each and every comment or suggestion that we receive.

You asked for it - you've got it! We're excited to announce our new economy shipping option. 

 

Sprayer Depot Economy Shipping.png

Available Anywhere in the U.S, Including Alaska, Hawaii, PR and Guam

Any order with a total weight (including packaging) of less than 1lb qualifies for economy shipping. Plus, you can count on Saturday delivery and even ship to a post office box.

Transit Time

When you choose economy shipping, transit time is typically 3-5 days. So, an order placed on a Friday that is shipping to California should arrive between Monday and Wednesday. 

More Shipping Options

With more shipping options, our customers can choose the best shipping solution to fit their needs. Need it fast? No problem! UPS Ground, UPS 2nd Day Air and UPS Next Day Air are all available options. You can make your shipping selection during the checkout process on our website, or tell your Customer Service Representative if ordering by phone. 

You can read more about our survey process in this previous blog post. Got a comment or suggestion to share with us? We want to hear from you! Leave it in the comment box below. 

Topics: Shipping, Survey, delivery, fast shipping

Meet the Team: Evan Hengge, Director of Operations

Posted by Sprayer Depot on Tue, Sep 20, 2016

Sprayer Depot Employee Spotlight.jpgEver wonder what happens after you order your new sprayer? Who manages sprayer production, scheduling, supply chain, and quality control?  Meet Evan Hengge, Director of Operations for Sprayer Depot, who is tasked with these responsibilities among others.

As Director of Operations, Evan oversees the Production and Warehouse teams, including Shipping & Receiving. With a primary goal to ensure a lean manufacturing process, Evan maintains a key focus on the Kings Sprayers® product line.

In addition, he is responsible for ensuring acuurate inventory levels of sprayer parts, accessories and components. With more than 10,000 items in stock, Evan makes sure everything our customers need is accounted for in our warehouse. 

In his free time, Evan follows Gators sports and enjoys outdoor activities like kayaking, moutain biking and hiking. Let's get to know him better:

Name: Evan Hengge

Title: Director of Operations

Originally from: North Fort Myers, Florida

Q: What is the last book you read? 

A: I mostly read work related books so… Learning to See: Value Stream Mapping to Add Value and      Eliminate Muda by Mike Rother and John Shook

Q: Do you have an inspirational quote that motivates you?

A: "The expert in anything was once a beginner." - Helen Hayes

Q: Share something most people don't know about you.

A: I’m a 4th generation Floridian.

Q: What tip can you give to others in the spray industry?

A: Aluminum frames are the way to go!

Q: What’s the best part of joining the Sprayer Depot team?

A: Sprayer Depot has a great team of people who are focused on exceeding customer expectations.

 

Got a question for Evan? Leave it in the comment box below.

Topics: Sprayer Depot, Sprayer Parts, Kings Sprayers, Meet the Team, Shipping

3 Reasons Why Fast Shipping Is Important to Your Business and How We Can Help

Posted by Sprayer Depot on Fri, Apr 22, 2016

20160412_101032.jpgWe are headquartered in sunny Orlando, FL., which is a convenient location for customers in Central Florida. However, with a customer base that extends to over 20 countries, many of our customers are not able to drop by our retail showroom. This is why all of our customers love our online store. They can purchase all of the best spray equipment on our website 365 days a year 24/7, regardless of their location.

As an online retailer, we know how important it is to satisfy customer’s needs quickly and prevent long wait times. We ship hundreds of orders every day. From small sprayer parts to big spray equipment like our Kings Sprayers® product line. Shipping each order quickly is one of our top priorities. The difference between receiving your order on time and dealing with delays can have a big impact on your business operations.

How can fast shipping improve your business efficiency? Read our top 3 reasons:

1. Minimize Downtime

20160420_140828_1.jpgWhen something breaks, having the spray equipment and parts you need on time is critical to minimize the time you are out of service. With over 30,000 items, we maintain a large, in-stock and ready to ship inventory. 

2. Avoid Uncertainty

Trying to figure out when an order will arrive is a hassle, and highly inconvenient. So, we make it easy for you to know when your order will arrive: we provide you with a lead time of when your order will ship, and even notify you via email with a tracking code so you can follow the order as it makes its way to you.

3. Maximize Profit

Reducing costly downtime, and being able to schedule jobs based the exact delivery time of your order, will have a huge impact on your bottom line. Your increased productivity can maximize profit by allowing you to stay on track with your daily operations. No more wasting time and resources waiting for a part to arrive!

How serious are we about providing fast shipping? So serious that we guarantee all orders placed by 3:30 p.m. (EST) will ship that very same day or the shipping is on us!*

20160420_140801.jpgThat's not all, we also guarantee that under our Quickship Program, any of our qualifying Kings Sprayers® ordered by 12:00 p.m. (EST) will ship the same day! Look for the corner banners on our website sprayer images that read "Ships Same Day" for qualifying models. 

Depending on the type of shipping you choose and your location, your order will arrive within 1 to 6 business days**. We offer a variety of shipping options to meet your needs such as UPS Next Day Air®, UPS 2nd Day Air® and UPS Ground.

We understand there is more to order fulfilling than just packaging and moving boxes. Ensuring quality, accuracy, and a timely delivery is a process we've streamlined into "Our Proven Process". Learn more about it in this short video. 

 

 Shop Now

*Sprayers, non-stock items and LTL freight excluded.

**Standard UPS Ground Shipping within the United States.

Topics: Sprayer Depot, Kings Sprayers QuickShip Program, Same-Day Shipping Guarantee, Shipping, qualifying models, Shipping estimate

Halloween at Sprayer Depot

Posted by Sprayer Depot on Mon, Nov 02, 2015

Halloween is one of our favorite times of the year, everyone gets to dress up and show their personalities through spooky, crazy and just plain funny costumes. Here at Sprayer Depot we take this "holiday" quite seriously and you'll find us in full costume while helping customers in our retail showroom, packing and shipping orders, and of course while taking calls and answering questions.

Take a look at these cool pictures from around the Depot!

 

Yoda is quite helpful at the counter

Yoda_counter

This zombie sure loves this sprayer!

20151030_093545 

Prince of shipping

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Stay safe and have a happy Halloween!

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Topics: Sprayer Depot, sprayers, Halloween, Office Fun, showroom, Shipping

Sprayer Depot's Customer Base: A Heat Map View

Posted by Sprayer Depot on Wed, Aug 26, 2015

We've said it before and we'll say it again: our customers are our number one asset. Exceeding customers' expectations with our products and services is our number one goal. So far, in 2015, there have been many exciting changes here at Sprayer Depot, all to meet increased demand. Business is growing and our customer base is growing with it. Although we are headquartered in sunny Orlando, Florida, our market share is global and we work hard at maintaining our competitive edge. 

Our customer base ranges from large multi-national companies to medium and small-sized businesses. We serve 6 major industries: lawn and landscape, pest control, golf and recreation, agriculture, arboriculture and horticulture. Our customers extend to more than 20 countries and we're adding to that on a regular basis. 

Take a look at the heat map below to see some of the countries we're proud to include in our customer base: 

SDcustomermap

 Now let's take a closer look at some of our customers right here in the USA:

UsamapSD

Yes, that's a lot of cities across the nation! From the East Coast to the West Coast, North to South there are many customers who rely on Sprayer Depot for all their spray equipment needs

The heat map below shows that the vast majority of our customers are located in Florida, Texas and California. However, all the way up in Alaska down to Hawaii, across the country to Puerto Rico and the Virgin Islands, we service customers in all 50 States and territories.

Heatmap

Now that we've shared an overview of our customers' locations, don't hesitate to place an order and become part of our growing customer base. Whether you are located right around the neighborhood, across the country or even across the world, you can trust our quality products, knowledgeable Customer Service Technicians, and fast shipping.

Your order may even qualify for same-day shipping! Just place your order by 3:30 p.m. (EST) and it will ship out the same day. Guaranteed. We also offer a variety of shipping options to meet your needs such as UPS Next Day Air®, UPS 2nd Day Air® and UPS Ground.

Shop Now

 


 

Topics: spray equipment, Sprayer Depot, customer service, Customers, Shipping, expansion, customer base, heat map

Our Same-Day Shipping Guarantee

Posted by Sprayer Depot on Tue, Jun 30, 2015

You've been working hard all spraying season and suddenly your trusted sprayer is not working as efficiently as it used to. Maybe it's a diaphragm rupture or a hose leak, but don't stress out when unexpected things happen because our shipping guarantee has you covered.

Same-day=shipping

In an industry where you can't afford downtime on your equipment's performance, we want to make sure you have all your needed equipment and parts as quickly as possible. That's why we guarantee that all orders placed by 3:30 p.m. (EST) will ship that very same day or the shipping is on us!*

If you are in a time crunch and need a sprayer, look for our qualifying models advertised under our QuickShip™ Programwhich guarantees same day shipping on some of our most popular Kings Sprayers models if you place your order by 12:00 p.m. (EST). Look for the banner that says "Ships the Same Day" for sprayers that qualify. 

Depending on the type of shipping you choose and your location, your order will arrive within 1 to 6 business days**. We offer a variety of shipping options to meet your needs such as UPS Next Day Air®, UPS 2nd Day Air® and UPS Ground.

Please talk to one of our Customer Service Technicians for shipping estimates and options. Order with confidence today and take advantage of our same-day shipping guarantee.

 

 Shop Now

 

*Sprayers, non-stock items and LTL freight excluded.

**Standard UPS Ground Shipping within the United States

Topics: Sprayer Depot, Kings Sprayers QuickShip Program, Same-Day Shipping Guarantee, Shipping, qualifying models, Shipping estimate

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