When you are buying spray equipment, you don't want to call a company to get a question answered, only to have to leave a message, then just wait and wait and wait until someone gets back to you on what device would be best to use. Here at Sprayer Depot, we understand what it means to provide exceptional customer service and we work hard to make sure our customers get it from us. We also know that when you are in the midst of making equipment-purchasing decisions, you don't want to have to spend a ton of time figuring out how to get ahold of someone in the first place.
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Here at Sprayer Depot, our mission statement says it all: “To WOW people by exceeding expectations,” and our use of social media reflects this philosophy. We’ve gone from a handful of "fans" to more than 6,000 followers across all of our social channels. In this post, we'll take a look at which platforms we use and what that means for our customers.
Read MoreTopics: spray equipment, customer service, social media
Customer satisfaction is one of our top priorities, and we strive to "WOW" people by exceeding expectations. Customer feedback is so important to us, because it provides insights that can help us improve our product offerings, pricing, and the overall customer experience. We credit our high customer satisfaction to our diligent attention to customer feedback.
We treat all of our customers fairly and with the utmost respect. Whether they purchased a complete sprayer unit or a single spray tip, customer satisfaction is one of our main goals.
Read MoreTopics: sprayers, spray tips, customer service, Reviews