Here at Sprayer Depot, our mission statement says it all: “To WOW people by exceeding expectations,” and our use of social media reflects this philosophy. We’ve gone from a handful of "fans" to more than 6,000 followers across all of our social channels. In this post, we'll take a look at which platforms we use and what that means for our customers.
Facebook is often the first place that customers find us. Our Facebook community is active, with frequent questions, comments and conversations about spray equipment use. With daily posts covering topics that are specific to the spray industry, along with instructional videos, and product features and photos, Facebook is a great educational resource for customer and industry professionals.
Many of our customers share their experiences by posting reviews on our Facebook page. We're proud of our 4.6 star rating (out of 5), and love hearing customer feedback.
If you’re on Twitter a lot, guess what? So are we! Follow us for product information and the latest industry news. If you have a quick question, send us a tweet. Customer satisfaction means a lot to us, so we respond to all questions in a timely manner.
Instagram is where you can find photos. Lots and lots of photos (and short videos, too). See custom-built sprayers, product repair videos and sometimes even employee selfies. Need to chat? You can leave us a comment and our response time is typically within a couple of hours.
YouTube
Check us out on Google+ . If this is your preferred social network, you'll be happy to know we maintain a strong presence on this social platform. Plus, you can search for specific topics using hastags (#) like #sprayequipment and #sprayerdepot.
Here, we mainly enjoy connecting with suppliers, distributors and other businesses in the professional spray equipment industry. Be sure to check out our page if you work in agriculture, horticulture, recreation, pest control, landscaping or lawn care. Looking to work at Sprayer Depot? LinkedIn is a great place to check for job postings.
One reason why our customer satisfaction numbers are so high? It's simple: we help customers. We do this by providing useful and entertaining information to them no matter where they are: Facebook, Twitter, Instagram, Google+ or LinkedIn.
We want to make it easy and convenient for customers to order spray equipment and sprayer parts, and easily connect with us via phone, email, live chat and social media.
How do you use social media to connect with customers? Leave your comments in the box below.