Chances are, if you've ever shopped with us, you've participated in one of our surveys.
We conduct regularly scheduled surveys in order to find ongoing ways to improve our customers' experiences. We're proud of the fact that we make it a point to read each and every comment or suggestion that we receive.
You asked for it - you've got it! We're excited to announce our new economy shipping option.
Any order with a total weight (including packaging) of less than 1lb qualifies for economy shipping. Plus, you can count on Saturday delivery and even ship to a post office box.
When you choose economy shipping, transit time is typically 3-5 days. So, an order placed on a Friday that is shipping to California should arrive between Monday and Wednesday.
With more shipping options, our customers can choose the best shipping solution to fit their needs. Need it fast? No problem! UPS Ground, UPS 2nd Day Air and UPS Next Day Air are all available options. You can make your shipping selection during the checkout process on our website, or tell your Customer Service Representative if ordering by phone.
You can read more about our survey process in this previous blog post. Got a comment or suggestion to share with us? We want to hear from you! Leave it in the comment box below.