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Sprayer Depot Blog

Follow the Cool Kids: See Why Sprayer Depot is the #1 Place to Buy Spray Equipment

Posted by Sprayer Depot on Mon, Nov 14, 2016

 We Strive for Perfection

Sprayer Depot is one of the top choices for spray equipment and sprayer parts in the U.S. But
what’s behind the secret to our success? There are a number of things we do better than any other spray equipment company, and these differences help us rise above our competitors.

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Topics: Hypro, Kings Sprayers, customer service, fast shipping

No One Can Beat Our New Shipping Policy!

Posted by Sprayer Depot on Wed, Nov 09, 2016

Fastest Shipping Guarantee 

Place your order by 5:00 p.m. (ET) and it ships the SAME day. Guaranteed! Talk about fast shipping.....

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Topics: customer service, same day shipping

Better Teamwork = Better Customer Service

Posted by Sprayer Depot on Fri, Oct 07, 2016


Focus on Teamwork:

Here at Sprayer Depot, we're focused on creating the best possible work environment where teamwork is valued and individual initiative is highly recognized. Why? because better teamwork means more collaboration and an increased focus on a solutions-oriented environment. This translates into a capacity for better customer service, resulting in a higher customer satisfaction rate.

Our offices have been closed since 2:00 p.m. Thursday due to Hurricane Matthew, and remain closed today to ensure the safety of our employees and customers. While the worst of the storm is behind us, we continue to hunker down until state officials deem it safe to be on the roads. Customers can rest assured that all shipments have gone out on time. Despite the storm, our team continues to go above and beyond the call of duty to make sure that service to all customers, from Florida to California, is not interrupted. 

We want to thank our customers for their patience and cooperation during this storm. We appreciate your business and will be back on track on Monday morning. 


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Topics: customer service, team

Landscaper's Corner: Insights and Updates for Landscape Professionals

Posted by Sprayer Depot on Mon, Sep 26, 2016

5 Tips to Keep Your Customers Happy

Contributed by Guest Blogger: Martin McGuane, owner and operator of McGuanes Landscaping and Tree Service, Enfield CT

My Approach

Call me old-fashioned but I have always felt that the best way to keep a customer happy is to give them what they want. So,if a customer calls because he has broadleaf weeds in his lawn, the best solution is to control the weeds. Or, if a customer calls and she says that her lawn has grubs, do what she wants and kill the grubs. If a lawn care customer calls and tells you his lawn is dead, and it is actually dead, give him a new lawn. Reseed his lawn if necessary.

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Topics: Sprayer Depot, customer service

We Repair Spray Equipment

Posted by Sprayer Depot on Mon, Jun 20, 2016

Spray equipment failure can be quite expensive if you are caught unprepared. We recommend always having spare parts on hand to keep you going when unplanned downtime happens. However, even with all the right spare parts in your sprayer emergency kit, sometimes you can’t anticipate what will break and if you will be able to repair it quickly. Maximize your uptime by having a service and repair plan established. Know where you can take your spray equipment for fast service and quality repairs before something happens.

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Topics: Sprayer Depot, Sprayer Depot Instructional Video, customer service, customer service technician, repair, showroom, service

Employee Spotlight: Eric Collins, Inventory Specialist

Posted by Sprayer Depot on Mon, May 16, 2016

Busy season for the spraying industry is well underway, and we know you are counting on us to stock the parts you need. We think it is only appropriate to highlight one of our employees who is tasked with maintaining our large inventory, helping you avoid downtime.

As Inventory Specialist, Eric makes sure every spray part, accessory and component you need is accounted for in our warehouse. He is also responsible for ensuring our inventory levels are accurate, among other things. 

On his days off, you'll find Eric enjoying the sun at the beach and spending time with his dog named Charlie. Let's get to know him better on today's employee spotlight:

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Topics: Sprayer Depot, customer service, customer service technician, employee spotlight, Meet the Team

Employee Spotlight: Justin Anderson, Customer Service Technician

Posted by Sprayer Depot on Wed, Jan 06, 2016

Our first "Employee Spotlight" of the new year features one of our best Customer Service Technicians. Justin_Customerservicetech-184818-edited.jpgYou may have talked to him on the phone or he mayhave helped you out in the showroom. Although he is a man of few words, he is always ready to help. We are talking about movie aficionado, Justin Anderson! 

Justin first joined the Sprayer Depot team back in 2012 as part of the production department. He then transitioned into a Customer Service Technician role in 2014 and brought all of his hands-on experience with building and servicing sprayers to the sales floor.

Let's get to know him better:

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Topics: Sprayer Depot, customer service, customer service technician, employee spotlight, Meet the Team

Why 2015 Was Sprayer Depot's Best Year Yet

Posted by Sprayer Depot on Fri, Jan 01, 2016

It’s time to celebrate the new year and what better way to do it than to look back at how far we’ve
come in the last year. 2015 was a transformative year filled with awesome new changes, a few challenges and numerous accomplished goals.

As we begin our 2016 roadmap, we continue to focus on one of our top goals: to not only meet customers expectations but exceed them by aiming to WOW customers with our service, product quality and prices. Our mission has always been to be the industry’s number one source for spray equipment, parts and accessories. We promise to continue to work hard to remain your preferred choice for all your spraying needs.

Let’s take a look at some of the highlights that made 2015 Sprayer Depot’s best year yet!

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Topics: Sprayer Depot, customer service, tradeshow, Kings Sprayers QuickShip Program, Same-Day Shipping Guarantee, expansion, repair department, recap, sprayer maintenance

Happy Holidays From Sprayer Depot

Posted by Sprayer Depot on Wed, Dec 23, 2015

This time of year marks the slow spray season for many of our customers, but December is traditionally the busiest month of the year for the shipping and delivery industries. All those Christmas presents, holiday cards and gift baskets have to reach their destinations on time. The holidays also mean a short work week and more time off to spend with family. As grateful as we are for this time, we also understand this can quickly become inconvenient if you are in dire need of replacement sprayer parts or need advice from one of our savvy Customer Service Technicians.

We want to make sure you are aware of our business hours during the holidays. So if you plan on placing an order with us, please take note of our special hours. Below is a list of the days we’ll be closed:

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Topics: Sprayer Depot, Sprayer Parts, Quickship Sprayers, sprayer equipment, customer service, same day shipping, customer service technician, Holiday Hours, customer base, ups

At Sprayer Depot, Hablamos Español!

Posted by Sprayer Depot on Mon, Dec 14, 2015

We are proud to be able to support the growing Hispanic markets at a local, national and international level. Our continued growth has increased our customer base in Latin America, the Caribbean and Spain. We also have a growing number of Spanish-speaking customers right here in the United States. We often hear from customers who are bilingual but are more comfortable using Spanish. By offering Spanish-speaking assistance, we try to make sure these customers are provided with the best possible service, in the language with which they are most comfortable. 

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Topics: Sprayer Depot, Customer, sprayers, customer service, customer service technician, service, customer base, we speak spanish, contact us, español

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