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Sprayer Depot Blog

Real People. Real Reviews.

Posted by Sprayer Depot on Mon, Dec 12, 2016

Customer satisfaction is one of our top priorities, and we strive to "WOW" people by exceeding expectations. Customer feedback is so important to usbecause it provides insights that can help us improve our product offerings, pricing, and the overall customer experience. We credit our high customer satisfaction to our diligent attention to customer feedback.

We treat all of our customers fairly and with the utmost respect. Whether they purchased a complete sprayer unit or a single spray tip, customer satisfaction is one of our main goals.

In this post we want to share some real reviews from real customers. Like a large pepperoni pizza, good news is even better when shared.



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Do you have some feedback to share with our team? Use the comment box below. 

Topics: sprayers, spray tips, customer service, Reviews

Is Customer Feedback Important?

Posted by Sprayer Depot on Fri, Apr 29, 2016

We think so! We believe customer feedback helps us improve our products, enhance our customer Customer_Feedback_SD-2.jpgservice and even lead our business decisions. Have you recently purchased from us? If you loved the experience or even if you felt something needed improvement, we want to hear from you!

We really value customers’ opinions and we stand behind the products we sell and the service we provide. We are committed to customer satisfaction and we strive to WOW customers by exceeding expectations. Go ahead, let us know how we did by filling out an after-purchase survey or writing a review of your recent interaction with Sprayer Depot.

Ready to make your voice heard? We make it easy for you to give us feedback through several channels:



256878_medal.gifImmediately after you place an order through our website, you are offered the opportunity to complete a Bizrate survey. Bizrate is an independent company offering a surveying platform for e-commerce consumers. Over 500 customers have rated us and we proudly maintain a 9.2 out of 10 satisfaction rating!

Sprayer Depot NPS Survey

NPS_survey.pngFive to seven days after you’ve made a purchase, our Marketing Department sends out a short, two-question, survey asking for your feedback. What if you’ve placed several orders during the month? No worries there, we value your time and will never send you more than one survey in a 30 day period.



Facebook-create.pngYou are now able to leave us a review on Facebook. Talk about convenient! Take a minute or two next time you are scrolling through your feed to visit our official Facebook page, like us (if you haven’t already), and tell us how you feel!


Unknown-7.pngNot a fan of Facebook? Google is just a few clicks away. Our local page could really use your help. Be among the first customers to share their experience through Google.

Whether you called in with a question, placed an order online or stopped by our retail showroom for a purchase or spray equipment repair, share your experience with others. We look forward to hearing from you.

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Topics: spray equipment, Reviews, Testimonials, Survey, feedback

And the Survey Says...

Posted by Sprayer Depot on Thu, Jul 30, 2015

We get it, no one is ever excited to fill out a survey. For centuries, people have been dodging out of the way, avoiding eye contact or finding other ways to avoid "being asked to fill out" one. And we know online surveys are not much better or easier to dodge; They wait in your inbox taking up space until you decide to open or delete them.

So if you are wondering “What Survey?” and “Why should I take it?” well, let us answer that for you!

If you have purchased from us then you probably know what we are talking about. You know, that short survey you receive after completing an order. Surveys are one of the best measurable ways for us to know what we are doing right and what needs improvement. Your input makes a difference in the way we serve you, so we really encourage you to please give us a minute or two to let us know about your purchasing experience. 

In the spirit of keeping the communication lines open, we want to share with you some of our latest results based on your survey responses.

Our Net Promoter Score measures the likelihood of being recommended by our customers and our latest numbers show that 87% of our respondents would recommend us to a friend!

We have a BizRate Score of 9 out of 10 on Product Availability, 9.0 on Product Met Expectations and 9.0 on Charges Stated Clearly. To read more about what we are rated on, please visit our BizRate Profile for a breakdown on the scores.



We value your opinion and we appreciate you taking the time to give us feedback. This enables us to improve customer relationships and provide better service. So next time you get a survey from us, go ahead and click "Take this Survey". We promise we are listening.


Topics: sprayer, customer service, Net Promoter Score, Reviews, Testimonials, Survey

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