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Sprayer Depot Blog

Is Customer Feedback Important?

Posted by Sprayer Depot on Fri, Apr 29, 2016

We think so! We believe customer feedback helps us improve our products, enhance our customer Customer_Feedback_SD-2.jpgservice and even lead our business decisions. Have you recently purchased from us? If you loved the experience or even if you felt something needed improvement, we want to hear from you!

We really value customers’ opinions and we stand behind the products we sell and the service we provide. We are committed to customer satisfaction and we strive to WOW customers by exceeding expectations. Go ahead, let us know how we did by filling out an after-purchase survey or writing a review of your recent interaction with Sprayer Depot.

Ready to make your voice heard? We make it easy for you to give us feedback through several channels:

Surveys 

BizRate

256878_medal.gifImmediately after you place an order through our website, you are offered the opportunity to complete a Bizrate survey. Bizrate is an independent company offering a surveying platform for e-commerce consumers. Over 500 customers have rated us and we proudly maintain a 9.2 out of 10 satisfaction rating!

Sprayer Depot NPS Survey

NPS_survey.pngFive to seven days after you’ve made a purchase, our Marketing Department sends out a short, two-question, survey asking for your feedback. What if you’ve placed several orders during the month? No worries there, we value your time and will never send you more than one survey in a 30 day period.

Reviews 

Facebook

Facebook-create.pngYou are now able to leave us a review on Facebook. Talk about convenient! Take a minute or two next time you are scrolling through your feed to visit our official Facebook page, like us (if you haven’t already), and tell us how you feel!

Google

Unknown-7.pngNot a fan of Facebook? Google is just a few clicks away. Our local page could really use your help. Be among the first customers to share their experience through Google.

Whether you called in with a question, placed an order online or stopped by our retail showroom for a purchase or spray equipment repair, share your experience with others. We look forward to hearing from you.

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Topics: spray equipment, Reviews, Testimonials, Survey, feedback

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