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Sprayer Depot Blog

Sprayer Depot's Customer Base: A Heat Map View

Posted by Sprayer Depot on Wed, Aug 26, 2015

We've said it before and we'll say it again: our customers are our number one asset. Exceeding customers' expectations with our products and services is our number one goal. So far, in 2015, there have been many exciting changes here at Sprayer Depot, all to meet increased demand. Business is growing and our customer base is growing with it. Although we are headquartered in sunny Orlando, Florida, our market share is global and we work hard at maintaining our competitive edge. 

Our customer base ranges from large multi-national companies to medium and small-sized businesses. We serve 6 major industries: lawn and landscape, pest control, golf and recreation, agriculture, arboriculture and horticulture. Our customers extend to more than 20 countries and we're adding to that on a regular basis. 

Take a look at the heat map below to see some of the countries we're proud to include in our customer base: 

SDcustomermap

 Now let's take a closer look at some of our customers right here in the USA:

UsamapSD

Yes, that's a lot of cities across the nation! From the East Coast to the West Coast, North to South there are many customers who rely on Sprayer Depot for all their spray equipment needs

The heat map below shows that the vast majority of our customers are located in Florida, Texas and California. However, all the way up in Alaska down to Hawaii, across the country to Puerto Rico and the Virgin Islands, we service customers in all 50 States and territories.

Heatmap

Now that we've shared an overview of our customers' locations, don't hesitate to place an order and become part of our growing customer base. Whether you are located right around the neighborhood, across the country or even across the world, you can trust our quality products, knowledgeable Customer Service Technicians, and fast shipping.

Your order may even qualify for same-day shipping! Just place your order by 3:30 p.m. (EST) and it will ship out the same day. Guaranteed. We also offer a variety of shipping options to meet your needs such as UPS Next Day Air®, UPS 2nd Day Air® and UPS Ground.

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Topics: spray equipment, Sprayer Depot, customer service, Customers, Shipping, expansion, customer base, heat map

Employee Spotlight: David Herrera, Production Manager

Posted by Sprayer Depot on Fri, Aug 21, 2015

Stocked_warehouse

This month in our "Employee Spotlight" we are getting to know David Herrera, our Production Manager.

David is one of our team members with the most seniority, which makes him a wealth of knowledge when it comes to the sprayer industry. He plays a key role here at Sprayer Depot by coordinating operations across departments including establishing the production schedule, designing custom sprayers and ensuring quality control. He makes sure that your sprayer is built on time and with the highest standard of quality!

Here's what he had to say:

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Topics: Sprayer Depot, custom built sprayers, employee spotlight, Meet the Team, production, quality

Easy Steps to Repair a Kappa-40 Diaphragm Pump

Posted by Sprayer Depot on Wed, Aug 19, 2015

Our Repair Technicians are the best! Yes, we are proud of their excellent service and extensive knowledge in all things sprayers. They are quick to diagnose issues and repair them in no time. They work hard five days a week to make sure your downtime is minimal. Usually, repairs are done within the same day unless we need to order parts or if we have a long queue for the day. Even then, most repairs only take 24-48 hours.

If you've visited our website or follow us in social media then you know we have many instructional videos available. For all of our customers who are not local thus unable to stop by for a repair, we thought it would be cool to have short, easy and convenient videos featuring some of the most common repairs that you can do right at home.

Today we are featuring steps on how to repair a Udor Kappa-40 Diaphragm pump. Watch the video and follow the easy steps outlined below.

 For this project you will need the following tools:

  • A screwdriver
  • Wrench
  • Half inch socket
  • 11/16" socket
  • Diaphragm kit (2 diaphragms, 2 sets of O-rings and an air accumulator diaphragm)

Let's get started! Follow these steps:

  1. Loosen the bolts in one of the two head assemblies to remove it
  2. Remove the diaphragm nut and washer using the wrench
  3. Remove the diaphragm
  4. Remove the piston sleeve
  5. Drain the internal oil
  6. Loosen the bolts on the second head to remove it
  7. Perform steps 2-5 for the second head 
  8. Clean both sides of the pump with break cleaner
  9. Place the piston sleeve back in place in one of the two heads
  10. Place the diaphragm inside. The diaphragm has a beveled side which needs to be facing up
  11. Use the wrench to tighten the nut and washer back into place
  12. On each of the two head assemblies remove the inside valve assemble
  13. Replace the spring, valve seat (beveled side down), and large metal seat
  14. Replace O-ring with a new one
  15. The other valve assembly has the exact same parts but reversed (follow steps 13-14)
  16. Switch to the other head and perform steps 13-15 for this side as well
  17. Place the head assembly back in place on the side where you replaced the piston sleeve (step 9)
  18. Tighten bolts in a clockwise pattern to tighten evenly
  19. Switch to the other head and use non-detergent 40 weight pump oil to fill that open side
  20. Place piston sleeve back in place
  21. Clean up any excess oil
  22. Replace diaphragm, making sure that beveled side is facing up just like in step 13
  23. Use the wrench to tighten the nut and washer
  24. Place the head assembly back in place and tighten screws in clockwise pattern to tighten evenly   
  25. There is a clear bolt on the side of the pump and the oil level should be visible right in the center
  26. Remove the air accumulator head by loosening the bolts
  27. Once opened, remove the air accumulator diaphragm and replace with new
  28. Close everything back and tighten for a secure fitting
You are all done!  We sell all the parts featured in our videos so just contact us if you have any questions on this repair or the specific parts you need to order. Do you have an  instructional video you'd like to see featured? Let us know in the comments below.

 

 
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Topics: Diaphragm pumps, Sprayer Depot, Instructional Video, Udor Pumps, Udor Kappa, pump repair kit, Sprayer Depot Instructional Video, Diaphragm Kit, repair kit

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